My husband and were very pleased with the whole process of leasing out our house through Jack Lam , real estate agent/ broker from Realmax. Jacki is very timely & helpful in replying to all our questions . She will do her best to provide relevant information so that clients can make informed decision . We felt that our decision was respected . Even though we have 2 offers after the second week of leasing , we had to decline them because they did not meet our criteria . Jackie was very professional and patient in giving us the time to wait for more offers . We are very happy that we have found a good tenant and we are very pleased with Jackie and her team from RealMax .