Our first encounter with Taylor, he came prepared with information on the area, the nearby schools, shopping, bus stops etc. He was knowledgeable about the market & honest about values. I had lived in my home for 49 years- I did not have the first clue of what to expect or what the process entailed. Taylor is always available to answer my questions via phone, email or text. His commitment to his clients is outstanding. Taylor and his team have been amazing. From the support staff which includes Emily & Ereda who would let me know when there are showings and following up with other realtors for feedback. We appreciated this. The kindness & customer service of this group has been more than we could ever expect. They have gone above & beyond. Anthony De Sousa even shovelled our walks & brought in the mail. We are still in the process of selling our home. But without any hesitation I would definitely recommend this team.