I used Chris twice in the last year, for a purchase and a sale. Chris was helpful when narrowing down choices, helped keep us on track, and managed our expectations - this is a highly emotional event! He was always on top of market trends and up front about the quickly changing market and what we could expect, both in terms of purchasing and sale. Chris helped negotiate a fair purchase for us, as well as a sale at a time when the market was doing some funny things! He did an excellent job marketing our sale, and kept communication lines open to make sure we were always aware of what was happening, which was calming in a time of chaos. Whenever we expressed serious interest in a property, Chris made contact or visited open houses on his own accord to get more information and help us with our decisions and offers. He did a great job and I highly recommend using him - he has great neighbourhood knowledge, sales and negotiation skills, and an understanding of the market. Most of all, he is trustworthy, honest, and I had confidence in him and the process.