We bought our home in 2011. Charles was recommended to us from a friend who had worked with him in the past. He was very patient and kind as we took the time that we needed to figure out what we wanted in finding and purchasing our first home for our family. He was patient with our kids when they joined us (he enjoyed showing them some great yards). Charles had great advice and guidance for us since we were new to this experience. He showed knowledge for issues to look for and to be aware of as well as features to focus on as a benefit. He let us take the lead on what *WE* were looking for, not telling us what we "should" want or get, never pressuring us to just make the sale. Charles was truly interested in supporting us to find more than just a house but a home that we would feel secure about from the purchase experience through to today. Thank you Charles for your guidance and support. We appreciate it. We are still happy in our home 10 years later.