Charles was amazing! He always made us feel at ease, he was incredibly kind, friendly, informed and always willing to answer our questions and show us way too many homes (not once making us feel like it was too many). He went above and beyond for us and we will definitely recommend him to anyone. It was so great working with him that even though we want to stay put for a bit, we're thinking about ways we can work with him again soon. Thank you Charles, you're the best!