Chao was recommended to us by a work colleague and he provided excellent service from the beginning of the process and continues to, well after closing. We highly recommend Chao without any reservations. Our experience began with Chao sitting down with us and talking through the home buying process as well as the current realities of the Calgary market. Based on our input (budget, ideal home, ideal locations), Chao provided ideas on neighborhoods that might fit our wants/needs and what type of home we might expect to find within our budget. To start, we spent approximately two days looking in each of the neighborhoods we selected and checking out listings while Chao spent time talking about the pros/cons of the different things we saw in each house/community. We were very indecisive home shoppers, so we definitely tested Chao’s knowledge about local communities and types of homes and were never disappointed with his responses. Most important to us, Chao was always honest with us about what he thought about each property, was always available and helpful, and we always felt that he truly had our best interests at heart. Even now, more than 2 month after closing, he still cheerfully recommends contractors and other service providers when we contact him looking for suggestions as we complete work on our home. In the future, if we ever decide to move, we will definitely use Chao and his team again to both sell our home and find a new one.