Cathy is the consummate professional. From our first meeting with her, even as relatively experienced home buyers, she put us at ease with her expertise, compassion and up to date knowledge of the market. She guided our family through the tight timelines we were working in, with a firm hand, responsiveness and most importantly, encouragement. Home buying/selling can be a very stressful process and Cathy made sure she was there every step of the way. She took the time to get to know our family, neighbourhood, provided advice, picked up the phone with suppliers/contractors, championed for us in areas where we could not have done so for ourselves and ultimately negotiated hard - Always acting in our best interests. Given this was such a major change for our family, there was never a time where we did not feel like we were not in good hands. Cathy went above and beyond, and our family cannot recommend Cathy enough.