We found Ben on this website and were very happy we did - the comments that lead us to contact him initially were exactly what we experienced.
Ben was very helpful as we were looking for a new house. We didn't know whether he would be part of our purchase or not (we were considering going with a builder that didn't allow a realtor) but regardless would represent the sale of the current house. He didn't put any pressure on about the new purchase and was very helpful and flexible in showing us available properties when we wanted to see other options. When there was an unexpected change in circumstances and the transaction turned into a work relocation, Ben adjusted and continued to provide excellent help throughout the new policies we had to go through for the sale.
Ben's very knowledgeable and is great at sharing that knowledge well beyond what our expectations were. He was very thorough at evaluating market value of properties (he was a big help in laying out information for us to choose a listing price, and he was always prepared with data and insights for any property he showed us), had great perspective about how to best position us when selling our property, and he was very helpful going through negotiations.
For us the biggest reason why we will recommend and choose Ben ourselves again is the trust he built. His focus was always on our best interests and there was never any pressure. He was very reliable, responsive and had open communication. We also appreciated that when he had an open house it was his partner who was there so that in the event a visitor was interested in the house he would not be in a situation representing both buyer and seller. He was committed to representing us the best he could and he provided excellent support to make it a smoother process for us.