After making a $5000 deposit, Andrea checked the condo reports quicker and more carefully than I would have and discovered a problem with a crack in the underground parking garage. She took the info to an industry expert who confirmed it wasn't worth the headache and possible huge fee assessment, so we pulled out. I NEVER would have anticipated this myself. Also, on closing day, it was going to be extremely problematic for me to do the last walk thru and when Andrea offered to do it on my behalf, I didn't hesitate: the trust and sync was there!