Susan Carhoun Reviews

4.95 out of 5.00
Based out of 19 Reviews

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Kelly Jones

Reviewed on August 27th, 2019

Kelly  Jones

Reviewed on Aug 27, 2019 by Kelly Jones

Susan helped us sell in July, 2019
4.94
out of 5


I wouldn't hesitate to recommend Susan to anyone looking for a real estate agent. Susan is kind, professional, and so lovely! I am the type of person who gets anxious in a sales situation if I feel like I am being pushed into something. With Susan, she was never pushy to get me to buy something that didn't work for me. She was always working FOR me, and I never felt like she was encouraging me to buy something just to make the sale. Susan always came prepared to a showing with property comparisons so I knew what similar properties had recently sold for. She was flexible with last-minute changes, and went above and beyond to contact properties/agents for showings. She helped me to offer a fair price, and was knowledgeable about a fair price to offer on purchase. She returned calls/texts promptly. I have no negative things to say about this amazing woman. Thank you, Susan!

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Lara I.

Reviewed on July 28th, 2019

Lara I.

Reviewed on Jul 28, 2019 by Lara I.

Susan helped us buy in June, 2019
5
out of 5
I can't say enough good words about my experience working with Susan. It started accidentally when we stopped by an Open House that she hosted at UBC. Susan was very pleasant and welcoming, and even though we quickly identified the property as 'not what we were looking for', nothing in Susan's attitude changed. She masterfully wove important pieces of information (for any buyer) in our quick conversation, listened to our concerns, asked appropriate questions, and I knew right then that Susan would be the only real estate agent that I ever wanted to work with. The result of our informal conversation that day was that Susan set us up with personal online access to information on properties and areas of our specific interest, and any question I would e-mail even late in the evening, Susan answered almost immediately. She'd even intuitively figure out what prompted me for such question, and provided me with concrete additional information that somehow always helped me resolve my buyer's dilemmas. Any viewings we were interested in, Susan promptly arranged for, gathered for us all the necessary information, followed up with questions and answers, I literally did not have to think about anything - all was prepared and presented to us in the most adequate way. Even when we decided to completely change our course, Susan seamlessly amended what was necessary, and she kept assisting us with the same interest and involvement on this new course. Within a month, we found our 'Ideal place', and a new amazement with Susan's professionalism hit us. She quickly made contact with the selling agent, kept us informed even by minute of anything she was aware of or informed by the selling agent, and she helped us with promptly obtained information towards making an offer that we were comfortable with and that was attractive enough for the seller. Paperwork after that, instead of being a hassle, was another positive experience. It all went so smoothly that I felt like I just got a property for a present, that's how painless and least time consuming it was for me. Meanwhile, Susan worked on everything, remembered every single detail that had to be done, checked, verified between the offer acceptance, removal of conditions, and the official possession. I am thrilled with our decision and the property purchase we made with Susan's invaluable help, and I without any reservation whatsoever, most highly recommend Susan for her highest expertise in her business. Thank you Susan, from the bottom of my heart!
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Ken Garbe

Reviewed on May 24th, 2019

Ken Garbe

Reviewed on May 24, 2019 by Ken Garbe

Susan helped us sell in May, 2019
5
out of 5

I have worked with many realtors, none of whom displayed professionalism in a manner such as Susan. At every step, Susan was there to explain the steps and give advice in my best interest. Honestly, seeing her work her magic calmed my nerves. I would highly recommend her to anyone selling, buying or renting property.

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Anthony Longcake

Reviewed on May 9th, 2019

Anthony Longcake

Reviewed on May 9, 2019 by Anthony Longcake

Susan helped us buy and sell in March, 2019
5
out of 5
In 25 years of attending hundreds of open houses and meeting so many realtors Susan stands out as the best I have encountered. She helped me sell my classic home on Main Street in a difficult down market. My joking nickname for her: Wonderwoman, because of her extraordinary abilities. Since then she has assisted me in buying 2 other homes. The first a condo in Mt. Pleasant. For the second she organized with true military precision a 15 house tour in Chilliwack that was outstanding and resulted in me finding just the right house. Both buys were excellent purchases. I can not sing her praises enough. She is very smart, efficient and scrupulously honest. She arranged everything for me every step of the way, inspections, staging, tradespeople, moving, paperwork, all arranged in advance. Susan made the process so easy. Her assistance ranged far beyond that of a realtor. Her advice has been invaluable. Susan is a rare find. With her you will not go wrong.
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Wendy Borsuk

Reviewed on November 16th, 2018

Wendy Borsuk

Reviewed on Nov 16, 2018 by Wendy Borsuk

Susan helped us buy in September, 2018
5
out of 5

I found Susan to be extremely knowledgeable and helpful.
She listens to your request, needs and
Preferences. She comes prepared and
Informed and met my needs and concerns.
She is intuitive and knows her
Real estate responsibilities, with
Respect to her clients and
Product.

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