4.97 out of 5.00
Based on 30 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 8 years ago by Ramandeep and Inderjeet
Shane Parent / Edmonton helped us Buy in April 2014
4.93
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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Property Knowledge
Communications Skills
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<p><br /> We were in the market to sell our house and decided to use the Platinum Team. My sister and brother-in-law have worked with Shane and his team in the past and referred us to him. Shane did a lot to help guide us through the experience. He met with us a few times before we listed to explain the selling process to us. He came with his photographer to take pictures of the house and then answered any questions we had. Shane did a great job letting us know when a showing was going to happen and then sent us feedback reports right away to let us know how the showing went. We were able to contact him at any time with any questions or concerns we had which was greatly appreciated. The end result could not have been more positive. We house sold within a month! We were extremely happy that it sold so quick and for a great price! More of a bonus....Shane set us up with a cleaner to come clean the house! One less thing to worry about during a very stressful and busy move!</p>
Reviewed 8 years ago by Zee Flory
Shane Parent / Edmonton helped us Buy in January 2015
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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<p>The reason I was in the market to sell was basically to downsize. The kids were all gone and the house was way too big for just me. Lucky for me, I have a wonderful friend who just so happens to be married to Shane and that's how I heard about the Platinum Team. Shane made the selling experience positive by answering all my questions and addressing all my concerns in a timely manner. As a 1st time seller, I had a lot of questions. He gave me suggestions on making an impact by properly staging my home and even drove me around for hours looking at comparable houses so that we put my house on the market at a good price. Once I received an offer on my place, Shane was there to explain the process or "What's next?" and "Why and how much should we counter offer?". He took care of all the details that I would not have known about so the process ran as smooth and quickly as possible for me. Even though I worked mostly with Shane, the entire team was very helpful, from taking the pictures, to advertising the house in the areas that made the most sense. The team always returns phone calls with a smile!</p>
Reviewed 8 years ago by Luke Crosby
Shane Parent / Edmonton helped us Buy in June 2015
4.86
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
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<p><br /> I was buying my first house. I was also looking for houses with a basement suite. Shane was very helpful in helping me determine which area of the city I wanted to buy and showed me many possibilities. He and his team were very accommodating to my schedule as I worked out of town. I was able to finalize the sale through email while being away in Fort McMurray. Shane was also a good negotiator helping to lower the final sale price of the house. I will call Shane in the future for his professional service from him and his team..</p>
Reviewed 9 years ago by Gerri Wiechnik
Shane Parent / Edmonton helped us Buy in June 2015
4.70
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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<p><br /> Shane had been referred to us through a business associate and handled everything regarding the sale of our 2 condos with ease. I had a short time line to sell 2 properties which worked out fine thankfully. Not only did Shane get them sold quickly, but he also advocated and manage situations for us in ways I did not expect, but really appreciated. My husband and I are really grateful for the attention he put towards our properties, especially when were were mostly not even in the country while he was doing this. Shane managed to close our last deal without issue, while he was in Canada, my husband in Africa and myself in Europe! Thank you Shane for handling our unique and sometimes complicated circumstances! - Gerri and Lane Wiechnik</p>
Reviewed 9 years ago by S & J Dukelsky
Shane Parent / Edmonton helped us Sell in May 2015
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
<p><br /> We were very pleased with our experience of being "first time" home sellers and were more than pleased to have worked with Shane throughout the entire process.</p> <p>Jason and I were selling for the very first time and we had a specific time frame to work within. We were building a brand new home and had a minimal period in which to sell. Shane came highly recommended to us by a close friend who had sold several properties through him. He was very customer service oriented and attentive from the get go. Shane left us feeling very comfortable and confident in this unknown territory of "selling". He provided great feedback on what we needed to do to optimize the value of our home,</p> <p>Shane provided us with a plan of what actions would benefit us most during our very first meeting. He then continued this support throughout the entire process even after the possession date. When deciding upon a listing price, we found it most advantageous to do a tour with Shane first and comparison shop in our very own neighbourhood. If we had not done this as new sellers, we would have listed under our potential purchase price and under valued our investment. What a great comparative market tool!</p> <p>Once listed, the entire Platinum Team was completely focused on our goal. We were very impressed by this and were pleased to have multiple showings and a firm offer within 24 hours of listing. Due to this, our house sold quickly and for the value it was worth. We also noticed that our house sale had a positive influence in our community, as other listings that were on the market for awhile started to sell shortly thereafter. As we approached our possession date, a touch up cleaning service was provided, and "Areeg" was amazing. She was very personable and sweet and helped us give the finishing touch to welcome the next home owners.</p> <p>Being multiple property owners, we would highly recommend Shane and his team for selling your home. You will not be disappointed. We look forward to working with Shane on listing our next property, as we don't just consider him as our "realtor", but also as a our family friend.</p>