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The reviews thus far have been glowing for an agency that works extremely hard on behalf of its clients. Should a negative review ever appear, Tamara sees the online tool as an avenue to provide a professional and respectful rebuttal if needed.<\/p>\n
Ten years ago, Tamara and Shannon Stone united to form the Stone Sisters Group. Formidable players, they have carved out the number one spot in a tough, competitive market crowded with over 900 realtors. For the Stone sisters, real estate is in the blood. Their parents were agents, and it wasn\u2019t uncommon for them to learn negotiation skills around the dinner table.<\/p>\n
Tamara and Shannon have built their brand on honesty, integrity and sincerity, characteristics learned from their parents. And they\u2019re not afraid to express honest opinions. \u201cYou have to be confident in what you\u2019re doing,\u201d she says.<\/p>\n
Tamara observes that one of the biggest complaints in the industry is from buyers who say there is little communication from their realtors. \u201cOur goal is to not have our clients phone us,\u201d she says with a smile. \u201cWe love to hear from them, but we call people at least once a week, even if nothing has happened, just to stay in touch. We might ask, \u2018have you noticed people slowly driving by your home?\u2019 Or, we may inform them about current events that impact them. When someone chooses us, it\u2019s a partnership; we are working together to sell their home. We work hard to keep everyone involved included in the process.\u201d<\/p>\n
Their website\u2019s front page features the sisters, who radiate warmth, friendliness, and serenity, belying their reputation as very tough negotiators. So much so, other realtors often groan when they turn up. \u201cPeople see us as nice, sweet blondes who shop for shoes,\u201d Tamara laughs, \u201cbut we\u2019re like a dog with a bone. We never give up on anything; we never throw in the towel.\u201d Many of their clients have been RCMP officers, and more than one has wryly noted: \u2018I\u2019m glad you\u2019re on my side!\u201d<\/p>\n
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We know how to sell, she remarks, and we figure out who\u2019s selling, why they\u2019re selling and establish ways to make an emotional connection with clients. They understand and appreciate the emotional attachment a person will have to their home. A seller may worry, for instance, about the beloved tree house built in their back yard. What will happen to it? In this case, the sisters looked for ways to reassure the sellers that some things would remain untouched.<\/p>\n
With demanding schedules, it\u2019s not always easy to stay current, but the Stone Sisters Group performs a great deal of research to enhance their business. The sisters and their agents attend numerous conferences; they belong to the Real Estate Professionals Mastermind Group; and they frequently brainstorm with other agents. Data collected from other industries bolsters research on how to best serve clients. For example: How do clients buy cars? Where do they bank?<\/p>\n
More importantly, they\u2019re not afraid to try new things. The more cutting edge, the better. In addition to RankMyAgent, they\u2019ve recently incorporated a live chat feature into their website, the first agents in their community to do so. Tamara, Shannon, or other agents in their office always answer the live queries, vowing to reply in one minute. Already the feature has yielded new clients and leads. They\u2019re excited about these innovations and on the horizon, they plan fresh lifestyle features that will include videos that will emphasize a home\u2019s personality rather than a static presentation.<\/p>\n
\u201cOur parents taught us to be honest with people, to bring value, to negotiate really well, and to help people,\u201d says Tamara about qualities that will never go out of style. Smarts, tenacity, and highly-polished skills have kept them at the forefront, and a willingness to employ new and innovative technology to enhance their services have kept them on top.<\/p>\n
\u201cIt keeps us on our toes, but we\u2019re passionate about what we do,\u201d she says.<\/p>\n
\u201cWe\u2019re thrilled with RankMyAgent and its service; we\u2019re happy to sing its praises!\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
In the rapidly-changing, ever-evolving world of real estate, Real Estate Professionals frequently ask: How can I better connect with my clients? Top agents are constantly learning and willing to embrace new concepts, a belief system Kelowna, B.C. real estate agents and sisters Tamara and Shannon Stone wholeheartedly cultivate. Nowhere is this more evident than their website.\u00a0Stonesisters.com\u00a0brims with warmth and confidence, displaying unique features that serve their clients well. One tool prominently displayed on their front page is RankMyAgent. \u201cAs soon as we heard about it at a conference, we loved the idea,\u201d says Tamara, a 20-year industry veteran who […]<\/p>\n","protected":false},"author":1,"featured_media":74,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[72],"tags":[7,41,40],"class_list":["post-22","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learning-centre","tag-online-reviews","tag-rankmyagent-guides","tag-stone-sisters","odd"],"_links":{"self":[{"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/posts\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":5,"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/posts\/22\/revisions"}],"predecessor-version":[{"id":344,"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/posts\/22\/revisions\/344"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/media\/74"}],"wp:attachment":[{"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/categories?post=22"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rankmyagent.com\/agent-resources\/wp-json\/wp\/v2\/tags?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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